1. Information We Collect

We may collect the following types of information when you interact with BarkSmart:

a) Personal Information

• Name, email address, phone number

• Billing and shipping address

• Payment details (processed securely by third-party payment providers like Stripe)

• Your dog’s details (name, breed, age, dietary needs)

b) Non-Personal Information

• Browser type, device type, IP address

• Cookies and usage data for analytics and website improvements

• Purchase history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders

• Manage subscriptions and recurring billing

• Personalize meal plans for your dog

• Communicate updates, promotions, and offers

• Improve our website, services, and customer experience

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Payment processors (Stripe, PayPal, etc.) to complete transactions

• Delivery and logistics partners to deliver your orders

• Service providers (marketing, analytics, IT support) that help us run BarkSmart

• Legal authorities if required by law or to protect our rights

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences

• Track website performance and traffic (via tools like Google Analytics)

• Improve your shopping experience

You can disable cookies in your browser settings, but some features of our website may not work properly without them.

5. Data Security

We take reasonable measures to protect your personal information:

• Secure Socket Layer (SSL) encryption on our website

• PCI-compliant payment processing

• Restricted access to customer data within our business

However, no system is 100% secure. By using BarkSmart, you acknowledge that transmission of data over the internet is at your own risk.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information

• Correct inaccurate or incomplete information

• Request deletion of your data (subject to legal and contractual obligations)

• Opt-out of marketing communications at any time

To exercise these rights, contact us at [Insert Email].

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can delete it.

8. International Data Transfers

If you are located outside Australia, your data may be transferred and stored in Australia or other countries where our partners operate. By using BarkSmart, you consent to such transfers.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date. Continued use of our services means you accept the changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

BarkSmart
Email: info@barksmart.com.au
Phone: +61 456 553 370
Website: www.barksmart.com.au